Privacy Policy
Effective Date: October 18, 2026
Who We Are
BlockTech Installations provides TV mounting, home theater, whole-home audio, Wi-Fi/networking, and security camera installation services in the Dallas–Fort Worth and Houston areas. Our website is blocktechinstallations.com, and you can reach us at info@blocktechinstallations.com or 214-789-6949.
Information We Collect
When you book an appointment or contact us, we may collect:
- Your name
- Your phone number
- Your email address
- Your service address
- Details about your requested service (for example, TV sizes, wall type, and installation preferences).
We may also collect basic, non-identifying information about how visitors use our website, such as pages viewed and general usage statistics.
How We Use Your Information
We use the information we collect to:
- Schedule and manage your appointments
- Send you booking confirmations, scheduling updates, and service notifications by text message
- Respond to your questions and provide customer support
- Improve our services and website.
We do not use your information for marketing text messages.
Text (SMS) Messaging
If you check the SMS consent box on our booking form, you agree to receive non-marketing text messages from BlockTech Installations about booking confirmations, scheduling, and service updates. Message frequency varies. Message and data rates may apply. You can text STOP at any time to opt out of future messages, or text HELP for assistance. You can also contact us at info@blocktechinstallations.com or 214-789-6949 to manage your messaging preferences. If you opt out, we may still contact you by other means about an active appointment or request.
How We Share Your Information
We do not sell your personal information to anyone, and we do not share your text messaging opt-in data with third parties for their own marketing purposes.
We may share your information only with trusted service providers who help us operate our business and deliver our services, such as:
- Our customer relationship and booking platform, used to store and manage your appointment details
- Our messaging provider (Twilio), used solely to send and receive the service-related text messages you have consented to
- Our payment processor, used solely to process deposits and payments you authorize.
These providers are only permitted to use your information to perform services on our behalf. We may also disclose information when required by law or to protect our rights, safety, or property.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at info@blocktechinstallations.com or 214-789-6949. We will respond within a reasonable timeframe, subject to any legal obligations to retain certain records.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
BlockTech Installations
Email: info@blocktechinstallations.com
Phone: 214-789-6949